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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Santos

July 11, 2024

5  out of  5
rating by David Santos
"Just insured my motorcycle, and Ishrana Ali was very helpful and a joy to talk to. A very positive experience!"
We responded:
"Thank you so much for the kind words, David!"
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Ronnie Ty

July 3, 2024

5  out of  5
rating by Ronnie Ty
"The person that I talked to was so kind and patient, and explained everything very concisely and clearly. It was a pleasure to be helped by her!"
We responded:
"Thank you so much for the review! "
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Michelle Jones

May 24, 2024

5  out of  5
rating by Michelle Jones
"Ishrana is the absolute best! She has been the team member that I’ve consistently interacted with and let me tell you, she is exemplary! She is speedy at responding and is very thorough and detail-oriented. I’m not exaggerating when I tell you she puts me at ease (even via email!) and she has a way of making me feel very supported! Thank you Ishrana!"
We responded:
"Thank you so much for your review Michelle. We all as a team appreciate you. "
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Tone P

May 23, 2024

5  out of  5
rating by Tone P
"It’s been almost 10 years and it’s been great! Ish is the best!!"
We responded:
"Thank you Tone for taking the time to write this review. We all appreciate you!"
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Justin

May 21, 2024

5  out of  5
rating by Justin
"Alan is very good at what he does. He can easily explain anything you dont get in a way that you can understand. Yes State Farm is a business, however, Alan differs from other agents by seeking out the best possible deals for his customers. He puts his customers first and always! Never going to another agent again!"
We responded:
"Thank you so much Justin!"
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Eric c

May 20, 2024

5  out of  5
rating by Eric c
"I wanted to take a moment to commend my State Farm Agent Alan Naguit, for his outstanding service in both Insurance and Mutual Funds. Both recently and last year, I encountered some car troubles and Alan was incredibly helpful throughout the entire process. Alan and team provided clear and timely assistance, ensuring that all my insurance needs were promptly addressed. His support alleviated much of the stress associated with my car issues at a time that was much needed. In addition to his excellent service on the insurance front, Alan has been a fantastic resource in setting up my mutual fund programs. He is extremely knowledgeable and took the time to explain all the options available to me, helping me to make informed decisions that align with my financial goals. Alan spent time with me over video call answering all my questions and providing extensive information via his expertise and experience. His guidance has been invaluable, and I feel confident in my investments thanks to his assistance. Alan's professionalism, dedication, and friendly demeanor make him an exceptional agent. I highly recommend his services to anyone in need of insurance or financial planning assistance. Thank you, Alan, for all your help and support!"
We responded:
"Thank you so much, Eric! It is always a pleasure to take care of you."
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Kevin De Castro

April 12, 2024

5  out of  5
rating by Kevin De Castro
"Ishrana and Alan has always been beyond helpful when it comes to answering any questions I have. They are very accommodating and knowledgeable in every way possible. Keep up the great work! 👍"
We responded:
"Thank you for taking the time to write this, Kevin. We always enjoy helping you and your family. "
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Dulce Lewis

March 28, 2024

5  out of  5
rating by Dulce Lewis
"Ishrana was great! She was patient, knowledgeable, and professional. She answered all my questions and followed up with additional information. I highly recommend her."
We responded:
"Thank you so much for the review! We appreciate you and your business!"
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Sharia Fisher

February 28, 2024

5  out of  5
rating by Sharia Fisher
"Ishrana was so nice and professional. I would recommend her to anyone, she was so patient and answered all of the questions I had."
We responded:
"Thank you so much for taking the time to review! We appreciate you choosing our agency for your insurance needs!"
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Jay Oliveros

February 26, 2024

5  out of  5
rating by Jay Oliveros
"Alan Naguit is not our agent, we consider him FAMILY... If we could give him 6 star, we would give him the extra star for being FAMILY... that is why we TRUST him so much..."
We responded:
"Thank you so much Mr. O! I truly, deeply appreciate that you took the time to write this review."
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Eric Reynolds

February 9, 2024

5  out of  5
rating by Eric Reynolds
"From the moment I began my journey with State Farm years ago, under the guidance of Alan and his incredible team, I knew I was in excellent hands. Choosing the right insurance coverage, whether it's for homeowners, auto, or personal liability, can be a daunting task. Yet, Alan and his crew have made the process not just simple but thoroughly reassuring. His office's expertise, patience, and dedication to understanding my unique needs have always made it a seamless and highly personalized experience. Alan's staff deserves every bit of recognition, especially Ishrana, whose outstanding service truly sets a high bar. She is smart and efficient, and her terrific follow-through on every query and concern I have is impressive. Whether providing detailed explanations of coverage options, assisting with questions, or simply offering timely reminders of opportunities, Ishrana ensures every interaction is smooth and stress-free. What I appreciate most about Alan's agency is the ease of dealing with them. Every aspect, from consultations to policy adjustments, is handled with a level of professionalism and warmth. Their proactive communication, transparency in dealings, and genuine care for their clients' best interests are qualities that make them stand out. Thank you, Alan and Ishrana – and the whole team – for making me feel valued and secure under State Farm's protection. Your team has not only earned my trust but my respect and gratitude as well."
We responded:
"It is our pleasure to always serve you and your insurance needs. Thank you so much for taking the time to write this thoughtful review!"
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G

February 8, 2024

5  out of  5
rating by G
"Ishrana was friendly, patient, and professional. She took her time to answer all of my questions. I didn't feel rushed. I was very pleased with the customer service that l received!"
We responded:
"Thank you so much for the kind words!"
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Don Bright

January 29, 2024

5  out of  5
rating by Don Bright
"Ish has done me a great service by going out of her way for me. She went the extra mile by taking care of a special need that I had for my 4 trucks. Thank you Ish, good job 👍"
We responded:
"Thank you so much for your review, Mr. Bright! I am glad Ishrana took care of you."
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Ann Bautista

December 22, 2023

5  out of  5
rating by Ann Bautista
"Alan is always so thorough and informative. I have been working with him for over 5 years and I have never had any issues with my State Farm insurance! He responds to calls and emails immediately. Highly recommend!"
We responded:
"Thank you so much for the review ann! It is my pleasure to always assist. "
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Matilda Fung

September 18, 2023

5  out of  5
rating by Matilda Fung
"Ishrana has been very helpful and follow up everything."
We responded:
"Thank you so much for the kind words!!"
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enso 1

September 18, 2023

5  out of  5
rating by enso 1
"Alan and Ishrana are very helpful. They are available to help when you are involved in an accident and on what processes to take without judgement. They also help with setting a life insurance policy with thorough information. They also work with your time schedule when you either have to be at their office or a phone call."
We responded:
"Thank you so much for your kind gesture. My team and I appreciate you!"
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Kathy Angeles

August 10, 2023

5  out of  5
rating by Kathy Angeles
"Alan is extremely professional and excellent and what he does. His friendly demeanor and genuine concern to help his clients is evident in the quality of work he provides. I reached out to Alan regarding a claim issue I had with another department at State Farm which he has no control or involvement in. In an act of desperation, I emailed him and expressed my frustration with the process and reached out to see if he can help out in anyway. Within 10-15 minutes he called me back and updated me and everything that was going on with me claim and thoroughly explained why things were moving at the rate is was. Without much hesitation, the ball got rolling and my claim was successfully resolved after his involvement. I’m not sure what magic or strings he pulled, but after Alan made that phone call the claim was on its way to getting resolved. I’m extremely happy that Alan is my agent! He provides stellar customer service and sharp attention to detail to explaining complex matters to his clients who aren’t familiar with insurance processes."
We responded:
"Thank you so much Kathy. It is always a pleasure assisting you!"
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john jakosalem

August 7, 2023

5  out of  5
rating by john jakosalem
"Ishrana is always a pleasure to talk with, and she was a great help when adding another driver, another car or life insurance information. She is very thorough and everything went smoothly."
We responded:
"Thank you so much for your review John!"
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Presence Brewer

June 16, 2023

5  out of  5
rating by Presence Brewer
"When I got rear ended on the freeway, working with Alan on my claim was an absolute dream. He was the second person I called (after 911) and he walked me through the entire process in a way that made navigating all the complexities of accidents seamless and simple. I had many questions all along the 3 week ordeal, and he was really there for every single question. I feel so grateful that I chose him as my insurance agent. I highly recommend him to anyone."
We responded:
"Thank you so much for the review Ms. Brewer!"
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Godfrey Soriano

June 16, 2023

5  out of  5
rating by Godfrey Soriano
"Ishrana is a personable and knowledgeable agent. She has helped me set up my renters insurance, and now, life insurance. I was very hesitant about having this conversation because it’s an overwhelming topic to talk about. She steered the conversation in a way that made me feel secure and safe with the decision I was making. She provided options, her own experiences, and made it very personal to my needs which made me feel like she was doing more than her job, but genuinely wanting to help me out. Thank you for everything and look forward to sticking with you for this crazy adulting ride!"
We responded:
"Ishrana and I are thrilled to work with you Godfrey. Thank you for the review!"
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Nigel Borromeo

May 26, 2023

5  out of  5
rating by Nigel Borromeo
"Alan is super thorough and detailed when going over your coverage. He will make sure you are notified anytime there is a change, in addition to having great communication whenever you have a question. This is a result of his great team, especially Katrika, who has started my auto/renter's insurance quote and has walked me through every step of the way."
We responded:
"Thank you so much for the review Nigel!"
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Edgardo Pangan

May 16, 2023

5  out of  5
rating by Edgardo Pangan
"Thank you for your great customer service!"
We responded:
"Thank you Mr. & Mrs. Pangan!"
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Les Maranan

April 7, 2023

5  out of  5
rating by Les Maranan
"I’ve been with Alan and his statefarm team for 20+ years. They are very professional and have always provided my family with great support. I have no problem recommending them to my family and friends."
We responded:
"Thank you so much for your kind words Les! We appreciate you"
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Naomi N

December 20, 2022

5  out of  5
rating by Naomi N
"I’ve been with State Farm and with Alan for many years but never had a chance to interact with him personally until my move from CA to NV. I always assumed an agent was an agent BUT Alan is a true joy to work with and has made all my projects flawlessly easy and unquestionable in detail and timing! He is ALWAYS available which is unheard of these days. I know his priorities are his clients. I’m very lucky and grateful to have him in my corner!! Anyone would."
We responded:
"You are so kind Naomi! Thank you very much for your review!"
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Lourdes Filoteo

December 1, 2022

5  out of  5
rating by Lourdes Filoteo
"Alan has been taking care of our multiple car, home and umbrella insurance for at least a decade now. We had other insurance in the past and were not as satisfied. Working with him gives us peace of mind - he provides timely and immediate response when we need him most. He knows the business very well and articulates what we need when we need it. Most importantly, we trust he will do his best to protect us. We have known we won’t get that personalized service anywhere else."
We responded:
"Thank you so much for the review! It has been an absolute honor to be your Agent."